Xfinity Outage Map Kalamazoo (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Xfinity is the cheapest internet provider in Kalamazoo, with plans starting at just $20 a month for 150Mbps download speeds.

Downtime. What is Downtime and how does it work? Setting up a scheduled pause through Downtime allows you to automatically pause WiFi access over your home network during scheduled times for all devices assigned to a person.

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

You can also check your internet provider's own website or social accounts for live information. Twitter is often where a lot of providers let customers know about outages and planned works in certain regions.

Fortunately, the NBN Co outage map is a helpful tool that can provide real-time information about any network outages in your area. By checking the map, you can quickly determine if your outage is part of a larger network issue or if it is an isolated incident.

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of the Comcast Corporation. It is used to market consumer cable television, internet, telephone, and wireless services provided by the company.

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

What do you do when Xfinity WiFi goes down? ›

Where Standard time is in effect, the reset takes place at 7PM Eastern, 6PM Central, 5PM Mountain, and 4PM Pacific. Where Daylight Saving time is in effect, it happens at 8PM Eastern, 7PM Central, 6PM Mountain, and 5PM Pacific. Note that data usage reporting is delayed by several hours to a day or so.

If you're using your own router in addition to your gateway, make sure the gateway has bridge mode enabled. If you're using your own modem, verify it's compatible with Xfinity Internet service. Unplug the power from your modem or gateway, wait one minute, and then plug it back in.

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Depending on the circ*mstances, your service could be interrupted or disconnected due to late payment or missing payments.

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.